[{"data":1,"prerenderedAt":1367},["ShallowReactive",2],{"docs-en-eet":3,"docs-all-en":1273},{"id":4,"title":5,"body":6,"description":1263,"extension":1264,"meta":1265,"navigation":1266,"order":1267,"path":1268,"section":1269,"seo":1270,"stem":1271,"__hash__":1272},"docs\u002Fen\u002Fdocs\u002Feet.md","EET 2.0 (Czech e-receipts)",{"type":7,"value":8,"toc":1232},"minimark",[9,13,16,22,44,49,56,86,97,101,116,125,130,136,159,166,170,184,187,191,194,208,212,234,238,315,318,333,343,346,352,382,396,403,407,410,451,458,462,472,491,498,502,505,579,582,600,604,610,617,647,651,662,737,744,747,774,778,785,791,795,801,816,821,828,832,841,868,875,879,889,903,917,921,936,939,946,949,962,968,974,977,980,1011,1018,1025,1029,1035,1049,1059,1070,1094,1106,1117,1121,1169,1177,1181,1190,1196,1199,1202,1229],[10,11,12],"p",{},"From 1 January 2027, EET 2.0 applies in the Czech Republic: every sale has to be reported to the Financial Administration (the Czech tax authority). Kasyro does this on its own. Once a bill is paid, the register sends the sale in the background, and neither selling, printing nor closing a shift waits for the tax authority's answer. When the internet is down, the register keeps selling and sends the sales as soon as it can.",[10,14,15],{},"EET works on every plan, including the free Kasyro Free. It is meant for companies in the Czech Republic that sell in Czech crowns (CZK). It cannot be switched on for a Slovak company or with a currency other than CZK. A business that is exempt from EET simply leaves it off.",[10,17,18],{},[19,20,21],"strong",{},"What counts as a sale:",[23,24,25,32,38],"ul",{},[26,27,28,31],"li",{},[19,29,30],{},"A sale is a fully paid bill."," The moment the last payment settles the bill, one sale is created. Its amount is the total of all the bill's payments, tip included, and its time is the moment the bill was settled. A bill paid in parts (first cash, then card) is therefore one sale.",[26,33,34,37],{},[19,35,36],{},"A refund is a negative sale"," with the time of the refund. It is sent only for a bill whose sale went to EET, and at most up to that sale's amount. Tips are not refunded.",[26,39,40,43],{},[19,41,42],{},"The confirmation code (POK) is not printed on the receipt."," The law does not require it. The code is shown in the receipt detail on screen.",[45,46,48],"h2",{"id":47},"before-you-switch-eet-on","Before you switch EET on",[10,50,51,52,55],{},"EET is switched on in Kasyro only after a few steps in the MOJE daně portal, in the ",[19,53,54],{},"DIS+"," tax data box (available from 1 November 2026). Follow this order:",[57,58,59,65,71],"ol",{},[26,60,61,64],{},[19,62,63],{},"Activate EET in DIS+"," — yourself, or through a person you authorise in DIS+.",[26,66,67,70],{},[19,68,69],{},"Register your venues as registration units."," Each one gets a number from the Financial Administration (1 to 999,999,999). Units are registered before the certificate.",[26,72,73,76,77,81,82,85],{},[19,74,75],{},"Generate a certificate"," in the \"Správa pokladních certifikátů EET\" (EET register certificates) section. You get a ",[78,79,80],"code",{},".p12"," file and a password. ",[19,83,84],{},"Download it within 30 days",", after that it disappears from the portal. When requesting it you can enter an e-mail for an expiry reminder; we recommend it as a second safeguard.",[10,87,88,89,92,93,96],{},"The certificate is valid for ",[19,90,91],{},"366 days"," and cannot be extended, only replaced with a new one. ",[19,94,95],{},"Once a year",", download a new one in DIS+ and upload it to Kasyro. The register reminds you 30 days in advance after you enter your PIN.",[45,98,100],{"id":99},"settings-in-kasyro","Settings in Kasyro",[10,102,103,104,107,108,111,112,115],{},"EET is set up in ",[19,105,106],{},"Settings → Finance > Fiscal",". The tab is visible to users with the ",[19,109,110],{},"Fiscal settings"," permission (Administrator by default), and only with the ",[19,113,114],{},"Fiscal"," module enabled (Settings → System → Modules). A new company has the module on; if you don't see the tab, someone switched the module off — switch it back on.",[10,117,118],{},[119,120],"img",{"alt":121,"height":122,"src":123,"width":124},"Settings → Finance → Fiscal: the EET on switch turned on, EET details with the EIČ and the recording unit number, and the EET certificate card with validity, fingerprint and the Upload certificate button",900,"\u002Fdocs-images\u002F24-eet-fiskalni.webp",1600,[126,127,129],"h3",{"id":128},"eet-on","EET on",[10,131,132,133,135],{},"The main ",[19,134,129],{}," switch. As long as it cannot be switched on, the reason is shown below it:",[23,137,138,141,144,147,150],{},[26,139,140],{},"the company is not in the Czech Republic or does not sell in CZK,",[26,142,143],{},"a valid EIČ (tax ID) is missing,",[26,145,146],{},"the company has no venue, or a venue has no registration unit number,",[26,148,149],{},"there is no valid certificate,",[26,151,152,153,158],{},"the register holds the tax authority's test certificate and test mode is off (see ",[154,155,157],"a",{"href":156},"#test-mode","Test mode",").",[10,160,161,162,165],{},"The register records switching EET on and off in its ",[78,163,164],{},"eet.log",", including who did it. From the moment EET is on, every paid bill has an EET status, even if it went without EET.",[126,167,169],{"id":168},"eet-details","EET details",[23,171,172,178],{},[26,173,174,177],{},[19,175,176],{},"EIČ (taxpayer's VAT ID)"," — CZ followed by 8 to 10 digits. The register checks the check digit as well (for a birth number also the date), exactly like the Financial Administration does, because a number with a typo would be rejected for every sale. If something is wrong, the field says what and nothing is saved.",[26,179,180,183],{},[19,181,182],{},"Establishment number"," for each venue — the registration unit number from DIS+.",[10,185,186],{},"While EET is on, these details cannot be deleted.",[126,188,190],{"id":189},"eet-certificate","EET certificate",[10,192,193],{},"The card shows the certificate on this register: valid until, expired, its fingerprint and who it was issued to. It turns yellow 30 days before it expires. On a paid plan it also shows the company's certificate on the server and whether the register has fetched it.",[10,195,196,197,200,201,203,204,207],{},"With ",[19,198,199],{},"Upload certificate"," you choose the ",[78,202,80],{}," file and type the password from DIS+. The register opens the file and checks the password, the validity and that the certificate belongs to the company's EIČ. If something doesn't match, it tells you what. On a paid plan the certificate is stored on the server, so the register first asks you to confirm with the company e-mail and password (the ",[19,205,206],{},"Confirm with the company password"," dialog).",[126,209,211],{"id":210},"sending","Sending",[23,213,214,220,228],{},[26,215,216,219],{},[19,217,218],{},"Send bills to EET"," — the default position of the EET switch in the payment dialog. Usually on.",[26,221,222,224,225,227],{},[19,223,157],{}," — see ",[154,226,157],{"href":156},".",[26,229,230,233],{},[19,231,232],{},"Verify"," — sends the Financial Administration a verification message with this register's certificate and details. Nothing is recorded. If the verification passes, both the certificate and the settings are fine. Try it after every certificate upload.",[126,235,237],{"id":236},"paid-plans-and-free","Paid plans and Free",[239,240,241,256],"table",{},[242,243,244],"thead",{},[245,246,247,250,253],"tr",{},[248,249],"th",{},[248,251,252],{},"Premium and Enterprise",[248,254,255],{},"Free",[257,258,259,271,282,293,304],"tbody",{},[245,260,261,265,268],{},[262,263,264],"td",{},"where the certificate is uploaded",[262,266,267],{},"once for the whole company; stored on our server in secure storage",[262,269,270],{},"straight to the register",[245,272,273,276,279],{},[262,274,275],{},"other registers",[262,277,278],{},"receive the certificate from the server automatically, a new tablet when it is paired",[262,280,281],{},"Free has a single register",[245,283,284,287,290],{},[262,285,286],{},"who sends the sales",[262,288,289],{},"always the register, directly to the tax authority",[262,291,292],{},"the register, directly to the tax authority",[245,294,295,298,301],{},[262,296,297],{},"what reaches us",[262,299,300],{},"receipts and their EET status sync like the rest of your data",[262,302,303],{},"nothing about sales or receipts",[245,305,306,309,312],{},[262,307,308],{},"receipt status",[262,310,311],{},"visible on every register",[262,313,314],{},"only on that one register",[10,316,317],{},"The certificate never goes into a backup or into data sync. The register keeps it in the device's secure storage.",[10,319,320,323,324,327,328,332],{},[19,321,322],{},"Whenever a register of a paid company fetches the certificate from the server, the owner gets an e-mail"," (\"Certifikát EET byl stažen do pokladny\", the EET certificate was downloaded to a register) at the address the company signs in with: when, to which register, which device and the beginning of the certificate's fingerprint. For a new tablet or a register being taken over, that's expected. ",[19,325,326],{},"If you don't know about the download,"," change your Kasyro account password, generate a new certificate in DIS+, upload it and revoke the old one (see ",[154,329,331],{"href":330},"#lost-or-stolen-device","Lost or stolen device","). A company can fetch the certificate from the server at most ten times in 24 hours; a register that hits the limit keeps sending with the certificate it has and asks again later on its own.",[10,334,335,338,339,227],{},[19,336,337],{},"Switching plans:"," when a paid subscription ends, the registers keep sending with the certificate they hold. You then upload the next one straight to the register, as on Free. After moving from Free to a paid plan, upload the certificate again, this time for the whole company; until then the register sends with its own. More about plans in ",[154,340,342],{"href":341},"\u002Fdocs\u002Fpredplatne","Subscription",[126,344,157],{"id":345},"test-mode",[10,347,348,349,351],{},"The ",[19,350,157],{}," switch sends sales to the Financial Administration's test environment instead of the live one. It is handy for trying everything out before 1 January 2027.",[23,353,354,364,367,370,376],{},[26,355,356,357,360,361,227],{},"The receipt has the status ",[19,358,359],{},"\"EET: test mode\""," and the printed receipt says ",[19,362,363],{},"\"TEST\"",[26,365,366],{},"Bills paid in test mode are not recorded. Their refunds are never sent to EET, not even later.",[26,368,369],{},"A refund for a bill whose sale went live before test mode was switched on goes to the live EET — the law wants the refund recorded where the sale is.",[26,371,372,373,227],{},"Unsent and rejected sales from the test environment are shown just like live ones, so you can see that sending works. A rejected test sale has the status ",[19,374,375],{},"\"EET: test mode — refused (code …)\"",[26,377,378,381],{},[19,379,380],{},"Switch test mode off before going live."," In live mode the register does not accept an answer from the test server as a confirmation.",[10,383,384,387,388,391,392,395],{},[19,385,386],{},"The tax authority's test certificate."," With test mode on, there is a ",[19,389,390],{},"Use the tax authority's test certificate"," button below the certificate. It downloads the public test certificate from eet.gov.cz and stores it ",[19,393,394],{},"on this register only",". It is useful for trying out sending without your own certificate. If the download fails, the register tells you why and how to upload the certificate by hand. While the register holds the test certificate, test mode cannot be switched off and the register never sends a live sale with it. Upload your real certificate from DIS+ first.",[10,397,398,399,402],{},"In the ",[19,400,401],{},"demo company",", EET is fully visible but nothing is sent anywhere: sales get a sample confirmation and the receipt says \"DEMO\". A demo in CZK has EET already switched on and filled in, with no certificate needed.",[45,404,406],{"id":405},"selling-with-eet","Selling with EET",[10,408,409],{},"Staff sell just as before: tap, pay, print. The register sends the sale on its own. There are only a few things to notice:",[23,411,412,419,438,441,448],{},[26,413,414,415,418],{},"the payment dialog has an ",[19,416,417],{},"EET"," switch;",[26,420,421,422,425,426,429,430,433,434,437],{},"the ",[19,423,424],{},"Paid"," dialog has a line with the EET status: first ",[19,427,428],{},"\"Sending EET…\"",", then for example ",[19,431,432],{},"\"EET: confirmed\"","; an orange ",[19,435,436],{},"\"EET: not sent\""," means sending hasn't gone through yet — the register retries on its own, keep selling;",[26,439,440],{},"an EET chip and line with the number of unsent sales may appear in the right panel;",[26,442,443,444,447],{},"the sign-in screen may show an ",[19,445,446],{},"\"EET: 3 receipts waiting\""," chip (on a phone \"EET 3\") while some sales are unsent;",[26,449,450],{},"after you enter your PIN, the register may warn you once about sales waiting for more than a day.",[10,452,453,454,227],{},"Taking payments is described in ",[154,455,457],{"href":456},"\u002Fdocs\u002Fplatby","Payments",[126,459,461],{"id":460},"the-eet-switch-in-the-payment-dialog","The EET switch in the payment dialog",[10,463,464,465,467,468,471],{},"When EET is on, the payment dialog has an ",[19,466,417],{}," switch below ",[19,469,470],{},"Print Receipt"," (side by side in one row on a phone). On means the bill is sent to EET; off means it isn't.",[23,473,474,479,485,488],{},[26,475,476,477,227],{},"The default is set by the owner with ",[19,478,218],{},[26,480,481,484],{},[19,482,483],{},"Only users with the \"Payment without EET\" permission may switch EET off for a single bill"," (Administrator and Manager by default). Others see the switch but can't change it.",[26,486,487],{},"When the default is \"don't send\", anyone may switch EET on for a bill.",[26,489,490],{},"What counts is the switch's position at the moment the last payment settles the bill.",[10,492,493,494,497],{},"A bill where someone switched EET off has the status ",[19,495,496],{},"\"Without EET — switched at the receipt\"",", is totalled separately in the closing report, and the register records who did it.",[126,499,501],{"id":500},"eet-status-of-a-receipt","EET status of a receipt",[10,503,504],{},"The receipt detail and Reports > Receipts show how each receipt turned out. The bill detail shows EET only when something didn't go through (the sale is unsent or rejected).",[239,506,507,517],{},[242,508,509],{},[245,510,511,514],{},[248,512,513],{},"status",[248,515,516],{},"meaning",[257,518,519,529,539,549,559,569],{},[245,520,521,526],{},[262,522,523],{},[19,524,525],{},"EET: not sent",[262,527,528],{},"the sale is waiting to be sent; the register keeps trying on its own",[245,530,531,536],{},[262,532,533],{},[19,534,535],{},"EET: confirmed",[262,537,538],{},"the tax authority accepted the sale; the POK is shown with the status",[245,540,541,546],{},[262,542,543],{},[19,544,545],{},"EET: rejected",[262,547,548],{},"the tax authority rejected the sale; the code and reason are shown",[245,550,551,556],{},[262,552,553],{},[19,554,555],{},"Without EET — settings",[262,557,558],{},"EET was off or set to \"don't send\"",[245,560,561,566],{},[262,562,563],{},[19,564,565],{},"Without EET — switched at the receipt",[262,567,568],{},"someone with the permission switched EET off for this bill",[245,570,571,576],{},[262,572,573],{},[19,574,575],{},"EET: test mode",[262,577,578],{},"the sale went to the test environment only, nothing is recorded",[10,580,581],{},"On a paid plan the status is visible on every register of the company. Bills paid before you switched EET on have no status.",[10,583,584,585,588,589,588,592,595,596,227],{},"Reports > Receipts has a column with the EET status and an ",[19,586,587],{},"All"," \u002F ",[19,590,591],{},"Via EET",[19,593,594],{},"Without EET"," filter. \"Via EET\" includes receipts sent in test mode. See ",[154,597,599],{"href":598},"\u002Fdocs\u002Fstatistiky","Reports and Statistics",[126,601,603],{"id":602},"the-chip-and-line-in-the-right-panel","The chip and line in the right panel",[10,605,606,607,609],{},"Below the time in the right panel there is an ",[19,608,417],{}," chip: a green \"EET\" when nothing is waiting; \"EET 3 waiting\" when sales are waiting to be sent; red when the tax authority rejected a sale.",[10,611,612,613,616],{},"When a sale is waiting or was rejected, the right panel shows a line like ",[19,614,615],{},"\"EET: 3 not sent · 1 rejected\"",". When there's nothing, the line isn't there.",[23,618,619,633,640],{},[26,620,621,624,625,628,629,632],{},[19,622,623],{},"The colour"," follows the oldest unsent sale: normal within 24 hours, ",[19,626,627],{},"orange"," after 24 hours, ",[19,630,631],{},"red"," after 48 hours. The legal deadline for sending is 48 hours; the obligation to send the sale continues after that too.",[26,634,635,636,639],{},"Sales from ",[19,637,638],{},"all of the company's registers"," are counted, not just this one.",[26,641,642,643,646],{},"Tapping it opens the ",[19,644,645],{},"EET sales"," list.",[126,648,650],{"id":649},"the-eet-sales-list","The EET sales list",[10,652,653,654,657,658,661],{},"The list has two parts, ",[19,655,656],{},"Not sent"," and ",[19,659,660],{},"Rejected",". Each sale shows the bill number, the amount, when it was made and when the 48-hour deadline ends. An unsent sale also has a line about the last attempt:",[239,663,664,674],{},[242,665,666],{},[245,667,668,671],{},[248,669,670],{},"line",[248,672,673],{},"what to do",[257,675,676,684,692,700,708,716,727],{},[245,677,678,681],{},[262,679,680],{},"Last attempt: no answer from the tax authority",[262,682,683],{},"nothing, the register will retry; the tax authority may have an outage or a maintenance window (usually Thursday 20:00–6:00)",[245,685,686,689],{},[262,687,688],{},"Last attempt: no internet connection",[262,690,691],{},"check the internet connection",[245,693,694,697],{},[262,695,696],{},"Last attempt: a temporary error at the tax authority (code …)",[262,698,699],{},"nothing, the register will retry",[245,701,702,705],{},[262,703,704],{},"Last attempt: an answer from a test server — it does not count, the sale stays unsent",[262,706,707],{},"report it to Kasyro support",[245,709,710,713],{},[262,711,712],{},"The EET certificate has expired — nothing is sent until there is a new one",[262,714,715],{},"the owner uploads a new certificate",[245,717,718,721],{},[262,719,720],{},"The tax authority refused the certificate (code 4) — the sale waits for a new certificate",[262,722,723,724,726],{},"the owner uploads a new certificate (see ",[154,725,331],{"href":330},")",[245,728,729,732],{},[262,730,731],{},"The till holds the tax authority's test certificate — the live sale waits for a real certificate",[262,733,734,735,726],{},"the owner uploads the certificate from DIS+ (see ",[154,736,157],{"href":156},[10,738,739,740,743],{},"A sale from another register says ",[19,741,742],{},"\"Another till — only that till can send it\"",". Each register sends only its own sales.",[10,745,746],{},"Buttons:",[23,748,749,755,765],{},[26,750,751,754],{},[19,752,753],{},"Send now"," — the register immediately tries to send all of its waiting sales. Anyone may use it. You don't have to press it; the register keeps trying on its own.",[26,756,757,760,761,158],{},[19,758,759],{},"Send again"," — for a rejected sale, owner only (see ",[154,762,764],{"href":763},"#rejected-sales","Rejected sales",[26,766,767,770,771,773],{},[19,768,769],{},"EET log"," — saves the ",[78,772,164],{}," file via the system share sheet. Kasyro support and the tax authority will ask for it when something needs sorting out.",[126,775,777],{"id":776},"warning-after-entering-your-pin","Warning after entering your PIN",[10,779,780,781,784],{},"When a sale has been unsent for more than 24 hours, the register says so after you enter your PIN, at the start of work, never in the middle of a payment: how many sales are waiting, when the oldest is from and when the 48-hour deadline ends (or ended). The ",[19,782,783],{},"Open the list"," button opens the EET sales list.",[10,786,787,788,790],{},"The register likewise reminds the owner (with the ",[19,789,110],{}," permission) of a certificate that expires within 30 days or has already expired.",[45,792,794],{"id":793},"working-offline","Working offline",[10,796,797,800],{},[19,798,799],{},"A register without internet keeps selling."," It prints, calculates and closes shifts. Sales pile up as \"not sent\" and the register sends them on its own:",[23,802,803,806,813],{},[26,804,805],{},"as soon as the internet is back (on a paid plan), or at the next attempt;",[26,807,808,809,812],{},"with growing intervals, at most every 15 minutes, and it ",[19,810,811],{},"never gives up",", not even after 48 hours;",[26,814,815],{},"again every time the app starts or you return to it.",[10,817,818,819,227],{},"A Free register notices the internet is back at the next attempt, within 15 minutes at the latest, or when you open the app again. You can speed it up with ",[19,820,753],{},[10,822,823,824,827],{},"The law gives you 48 hours from the sale to send it. If an outage lasts longer, the obligation to send continues and the register sends the sale as soon as it can. ",[19,825,826],{},"Don't switch off for good, wipe or uninstall a register that has unsent sales."," Only that register can send them.",[45,829,831],{"id":830},"closing-a-shift","Closing a shift",[10,833,834,837,838,840],{},[19,835,836],{},"EET never blocks closing a shift."," A shift closes even without internet and with unsent sales. The closing dialog doesn't show EET (the status is in the EET sales list). The full closing report in Reports and its printout show, for the sales this register made during the shift, the count and total in the ",[19,839,417],{}," block:",[23,842,843,848,853,858,863],{},[26,844,845],{},[19,846,847],{},"Sent",[26,849,850,852],{},[19,851,656],{}," (orange when there are any)",[26,854,855,857],{},[19,856,660],{}," (red when there are any)",[26,859,860,862],{},[19,861,594],{}," (switched off in settings and switched at the receipt together)",[26,864,865,867],{},[19,866,157],{}," (only when there are any)",[10,869,870,871,227],{},"The numbers are frozen at the moment of closing. A sale sent after the closing stays \"not sent\" in the printed report; the current status is in the EET sales list and in Reports. More about shifts and closing in ",[154,872,874],{"href":873},"\u002Fdocs\u002Fpokladna","Register (shifts)",[45,876,878],{"id":877},"refunds-vouchers-and-invoices","Refunds, vouchers and invoices",[10,880,881,884,885,227],{},[19,882,883],{},"Refunds."," A refund (of a whole bill or an item) is a negative sale with the time of the refund. It is sent to EET only when the original bill's sale went to EET, and at most up to its amount. A refund for a bill paid before EET was switched on, without EET or in test mode is not sent and gets the status \"Without EET — settings\". A refund for a sale that went live goes to the live EET even in test mode. How to make refunds is described in ",[154,886,888],{"href":887},"\u002Fdocs\u002Fucty","Bills",[10,890,891,894,895,898,899,227],{},[19,892,893],{},"Vouchers and credit."," Selling a voucher or topping up a customer's credit is sent to EET as a sale; it is just marked as money intended for later use (in Reports it does not count as revenue, see ",[154,896,897],{"href":598},"Reports","). When a guest later pays with a voucher or credit, the register marks it in the sale as redemption. Sold vouchers count as multi-purpose vouchers in EET. Staff don't need to set anything. See ",[154,900,902],{"href":901},"\u002Fdocs\u002Fvouchery","Vouchers and Coupons",[10,904,905,908,909,912,913,916],{},[19,906,907],{},"Invoices and deferred payment."," A deferred payment (the guest pays later, for example by bank transfer against an invoice) is ",[19,910,911],{},"not sent"," to EET. A bill paid entirely by deferred payment gets the status \"Without EET — settings\". With a split payment, only what the guest paid right away (cash, for example) is sent. An invoice itself changes nothing: a cash or card payment with the ",[19,914,915],{},"Issue invoice"," switch is sent to EET just as without it.",[45,918,920],{"id":919},"multiple-registers","Multiple registers",[23,922,923,930,933],{},[26,924,925,926,929],{},"Each register sends the sales of the bills it ",[19,927,928],{},"settled",", under its own identifier and with its venue's number. A bill opened on register 1 and settled on register 2 is sent by register 2.",[26,931,932],{},"The status of every receipt is visible on every register of the company.",[26,934,935],{},"A sale from another register cannot be sent from here. If a register is switched off and has unsent sales, switch it on and connect it to the internet; the sales go out on their own.",[45,937,764],{"id":938},"rejected-sales",[10,940,941,942,945],{},"The Financial Administration rejects a sale when the message contains an error. Such a sale is ",[19,943,944],{},"finally rejected",": the register doesn't resend it on its own, it is listed in EET sales with the code and reason, and stays in the right panel until it is resolved.",[10,947,948],{},"The usual cause is a settings error (EIČ, establishment number). What to do:",[57,950,951,956],{},[26,952,953,954,227],{},"Fix the settings on the Fiscal tab and try ",[19,955,232],{},[26,957,958,959,961],{},"In the EET sales list, tap ",[19,960,759],{}," on the rejected sale.",[10,963,964,965,967],{},"Only the owner (the ",[19,966,110],{}," permission) sees the button, and only on the register that made the sale. The sale is sent with the same time and amount and with the corrected settings. The same applies to a rejected refund. If it can't be sent again (EET is off, the EIČ or establishment number is missing), the register tells you.",[10,969,970,973],{},[19,971,972],{},"Code 4"," (invalid signature or certificate) is not a rejection. The sale stays \"not sent\" and waits for a new certificate.",[45,975,331],{"id":976},"lost-or-stolen-device",[10,978,979],{},"The register holds the private key of your certificate. If the device is lost or stolen:",[57,981,982,999,1005],{},[26,983,984,987,988,991,992,991,995,998],{},[19,985,986],{},"On a paid plan, disconnect the device"," from another register: Settings → Floor plan > Devices, under ",[19,989,990],{},"Connected devices"," → ",[19,993,994],{},"Disconnect",[19,996,997],{},"Stolen or lost",". The device stops uploading to the server and within an hour stops downloading data too; the certificate stored on it doesn't disappear, though.",[26,1000,1001,1004],{},[19,1002,1003],{},"Generate a new certificate in DIS+"," and upload it in Settings → Finance → Fiscal (on any register; on a paid plan the server hands it to all of them).",[26,1006,1007,1010],{},[19,1008,1009],{},"Revoke the old certificate in DIS+."," Revocation is immediate and irreversible.",[10,1012,1013,1014,1017],{},"If you revoke the old certificate before uploading the new one, nothing is lost: the tax authority rejects sales signed with the old certificate with code 4, the registers keep them waiting as unsent, and ",[19,1015,1016],{},"as soon as they receive the new certificate, the sales go out on their own",". You can keep selling the whole time.",[10,1019,1020,1021,227],{},"Unsent sales of a lost device, however, will never be sent — see ",[154,1022,1024],{"href":1023},"#things-to-watch-out-for","Things to watch out for",[45,1026,1028],{"id":1027},"deleting-data-and-restoring-a-backup","Deleting data and restoring a backup",[10,1030,1031,1034],{},[19,1032,1033],{},"While an unsent sale is waiting on a register, the register won't let you delete its data."," This applies to:",[23,1036,1037,1040,1046],{},[26,1038,1039],{},"restoring a backup (Data > Backup > Restore),",[26,1041,1042,1045],{},[19,1043,1044],{},"Remove Local Company Data"," and deleting the company (Settings → System → Subscription),",[26,1047,1048],{},"connecting to another company, creating a new company or a demo.",[10,1050,1051,1052,1055,1056,1058],{},"Instead, the register shows an ",[19,1053,1054],{},"Unsent EET sales"," dialog with the count, the oldest sale and a ",[19,1057,753],{}," button. Once the sales are sent, the action continues. This applies on every plan: only the register that made a sale can send it, and after deleting its data nobody would.",[10,1060,1061,1062,1065,1066,158],{},"If the register's data can't be opened at all and you choose ",[19,1063,1064],{},"Start over",", the register doesn't delete the old file; it sets it aside, along with any sales still waiting in it (see ",[154,1067,1069],{"href":1068},"\u002Fdocs\u002Ffaq","FAQ",[10,1071,1072,1075,1076,1078,1079,1082,1083,1085,1086,1089,1090,1093],{},[19,1073,1074],{},"Delete anyway."," Sometimes sales can't be sent: the data is damaged, the register will never have a certificate again, or you're selling it. The owner (the ",[19,1077,110],{}," permission) therefore has a ",[19,1080,1081],{},"Delete anyway"," button in the dialog. You confirm by typing the number of sales that will be lost. The register writes who confirmed the deletion and the list of lost sales to ",[78,1084,164],{},". On Free (and after a subscription expires) it offers ",[19,1087,1088],{},"Save eet.log"," first, because the log is deleted too. ",[19,1091,1092],{},"Every unsent sale is an offence"," — use this only when there is no other way.",[10,1095,1096,1099,1100,1103,1104,227],{},[19,1097,1098],{},"The certificate leaves the register together with the data."," When a register deletes its data (removing local data, deleting the company, connecting to another company, creating a new company or a demo), it also deletes the EET certificate and its password so they don't stay on a device that is leaving the company. If that fails, instead of confirming the deletion the register shows ",[19,1101,1102],{},"The data could not be fully deleted"," — don't hand the device over to anyone and start the app again; the deletion is retried. See ",[154,1105,342],{"href":341},[10,1107,1108,1109,1112,1113,227],{},"Restoring a backup doesn't delete the certificate. A ",[78,1110,1111],{},".kasyro"," backup contains neither the certificate nor unsent EET sales. On a paid plan the register fetches the certificate by itself after signing in to the company; on Free, upload it again after restoring on another device. More about backups in ",[154,1114,1116],{"href":1115},"\u002Fdocs\u002Fdata","Data Import \u002F Export",[45,1118,1120],{"id":1119},"permissions","Permissions",[239,1122,1123,1136],{},[242,1124,1125],{},[245,1126,1127,1130,1133],{},[248,1128,1129],{},"permission",[248,1131,1132],{},"what it allows",[248,1134,1135],{},"default roles",[257,1137,1138,1151],{},[245,1139,1140,1145,1148],{},[262,1141,1142],{},[19,1143,1144],{},"Payment without EET",[262,1146,1147],{},"changing the EET switch in the payment dialog against the default \"send\"",[262,1149,1150],{},"Administrator, Manager",[245,1152,1153,1157,1166],{},[262,1154,1155],{},[19,1156,110],{},[262,1158,1159,1160,1162,1163,1165],{},"the Fiscal tab, uploading the certificate, ",[19,1161,759],{},", ",[19,1164,1081],{},", certificate reminders",[262,1167,1168],{},"Administrator",[10,1170,1171,1172,1174,1175,227],{},"Newly created users with the Administrator or Manager role get ",[19,1173,1144],{}," automatically. To give it to someone else, add it in Settings → Company → Users. Everyone can see the EET sales list and the panel line and use ",[19,1176,753],{},[45,1178,1180],{"id":1179},"the-eetlog-file","The eet.log file",[10,1182,1183,1184,1186,1187],{},"The register keeps its own record of EET, the ",[78,1185,164],{}," file. It contains every sending attempt (bill number, result, tax authority code, response time and the identifier for the tax authority's support), certificate uploads and expiry, EET being switched on and off, and every bill where someone switched EET off, including who it was. ",[19,1188,1189],{},"It never contains the certificate, the password or anything about guests.",[10,1191,1192,1193,1195],{},"Save it with the ",[19,1194,769],{}," button in the EET sales list. It stays on the register only and is never sent to the server.",[45,1197,1024],{"id":1198},"things-to-watch-out-for",[10,1200,1201],{},"The register can't resolve these situations by itself, and the business is responsible for them:",[23,1203,1204,1214,1223],{},[26,1205,1206,1209,1210,1213],{},[19,1207,1208],{},"A partly paid bill is not sent to EET."," A sale is created only once the bill is fully paid. If a guest pays part and nobody settles the rest, the paid part is not recorded, even though the tax authority treats it as a separate sale (a deposit, an instalment). ",[19,1211,1212],{},"Don't leave bills partly paid",": settle them, or refund the money.",[26,1215,1216,1219,1220],{},[19,1217,1218],{},"A register that breaks or gets lost with unsent sales takes them with it."," Only the register that made a sale sends it. If it starts up again, it sends the sales on its own; if it never does, they stay unsent. On a paid plan they are visible on the other registers as \"Another till\". ",[19,1221,1222],{},"Make sure your registers stay connected to the internet and unsent sales don't wait long.",[26,1224,1225,1228],{},[19,1226,1227],{},"Losing access to the device's data."," The register's data is encrypted with a key held by the device. If the device loses it (for example after a system restore or a change of user account in Windows), the register can't open the old data and the unsent sales stay locked in it. On a paid plan the rest of the data downloads from the server, but unsent sales don't. Always run the register under the same user account and don't restore its system while it has unsent sales.",[10,1230,1231],{},"The law provides for a fine of up to CZK 500,000 for every sale that isn't reported. Always resolve unsent sales as soon as possible.",{"title":1233,"searchDepth":1234,"depth":1234,"links":1235},"",2,[1236,1237,1246,1253,1254,1255,1256,1257,1258,1259,1260,1261,1262],{"id":47,"depth":1234,"text":48},{"id":99,"depth":1234,"text":100,"children":1238},[1239,1241,1242,1243,1244,1245],{"id":128,"depth":1240,"text":129},3,{"id":168,"depth":1240,"text":169},{"id":189,"depth":1240,"text":190},{"id":210,"depth":1240,"text":211},{"id":236,"depth":1240,"text":237},{"id":345,"depth":1240,"text":157},{"id":405,"depth":1234,"text":406,"children":1247},[1248,1249,1250,1251,1252],{"id":460,"depth":1240,"text":461},{"id":500,"depth":1240,"text":501},{"id":602,"depth":1240,"text":603},{"id":649,"depth":1240,"text":650},{"id":776,"depth":1240,"text":777},{"id":793,"depth":1234,"text":794},{"id":830,"depth":1234,"text":831},{"id":877,"depth":1234,"text":878},{"id":919,"depth":1234,"text":920},{"id":938,"depth":1234,"text":764},{"id":976,"depth":1234,"text":331},{"id":1027,"depth":1234,"text":1028},{"id":1119,"depth":1234,"text":1120},{"id":1179,"depth":1234,"text":1180},{"id":1198,"depth":1234,"text":1024},"Set up and run EET 2.0 in Kasyro POS: DIS+ registration, the certificate, registration units, working offline, refunds, closing reports and permissions.","md",{},true,23,"\u002Fen\u002Fdocs\u002Feet","settings",{"title":5,"description":1263},"en\u002Fdocs\u002Feet","sJSKBk1DIra-I8dIDJM1imwQcQgK66o08RdMn8PjlOc",[1274,1279,1282,1285,1290,1293,1296,1300,1303,1307,1311,1315,1320,1324,1327,1331,1335,1339,1343,1348,1351,1355,1358,1359,1363],{"path":1275,"title":1276,"order":1277,"section":1278},"\u002Fen\u002Fdocs\u002Fuvod","Introduction",1,"getting-started",{"path":1280,"title":1281,"order":1234,"section":1278},"\u002Fen\u002Fdocs\u002Fprihlaseni","Signing in",{"path":1283,"title":1284,"order":1240,"section":1278},"\u002Fen\u002Fdocs\u002Fhlavni-obrazovka","Main Screen",{"path":1286,"title":1287,"order":1288,"section":1289},"\u002Fen\u002Fdocs\u002Fprodej","Sales",4,"sales",{"path":1291,"title":888,"order":1292,"section":1289},"\u002Fen\u002Fdocs\u002Fucty",5,{"path":1294,"title":457,"order":1295,"section":1289},"\u002Fen\u002Fdocs\u002Fplatby",6,{"path":1297,"title":1298,"order":1299,"section":1289},"\u002Fen\u002Fdocs\u002Fslevy","Discounts",7,{"path":1301,"title":902,"order":1302,"section":1289},"\u002Fen\u002Fdocs\u002Fvouchery",8,{"path":1304,"title":1305,"order":1306,"section":1289},"\u002Fen\u002Fdocs\u002Fzakaznici","Customers",9,{"path":1308,"title":874,"order":1309,"section":1310},"\u002Fen\u002Fdocs\u002Fpokladna",10,"operations",{"path":1312,"title":1313,"order":1314,"section":1310},"\u002Fen\u002Fdocs\u002Fobjednavky","Orders",11,{"path":1316,"title":1317,"order":1318,"section":1319},"\u002Fen\u002Fdocs\u002Fsklad","Inventory",12,"catalog",{"path":1321,"title":1322,"order":1323,"section":1310},"\u002Fen\u002Fdocs\u002Ftisk","Printing",13,{"path":1325,"title":599,"order":1326,"section":1310},"\u002Fen\u002Fdocs\u002Fstatistiky",14,{"path":1328,"title":1329,"order":1330,"section":1319},"\u002Fen\u002Fdocs\u002Fkatalog","Catalog",15,{"path":1332,"title":1333,"order":1334,"section":1269},"\u002Fen\u002Fdocs\u002Fnastaveni","Settings",16,{"path":1336,"title":1337,"order":1338,"section":1289},"\u002Fen\u002Fdocs\u002Finterni-ucty","Internal Accounts",17,{"path":1340,"title":1341,"order":1342,"section":1269},"\u002Fen\u002Fdocs\u002Fzakaznicky-displej","Customer and Order Pickup Display",18,{"path":1344,"title":1345,"order":1346,"section":1347},"\u002Fen\u002Fdocs\u002Ffaq","FAQ and Troubleshooting",19,"help",{"path":1349,"title":1116,"order":1350,"section":1269},"\u002Fen\u002Fdocs\u002Fdata",20,{"path":1352,"title":1353,"order":1354,"section":1310},"\u002Fen\u002Fdocs\u002Frezervace","Reservations",21,{"path":1356,"title":342,"order":1357,"section":1347},"\u002Fen\u002Fdocs\u002Fpredplatne",22,{"path":1268,"title":5,"order":1267,"section":1269},{"path":1360,"title":1361,"order":1362,"section":1269},"\u002Fen\u002Fdocs\u002Fai-asistent","AI Assistant",24,{"path":1364,"title":1365,"order":1366,"section":1269},"\u002Fen\u002Fdocs\u002Fskupina-provozoven","Group of Venues",25,1794003310000]